Privacy Policy

Privacy Summary

We are Technoverse Europe. We collect and use personal data to provide and improve our services, communicate with users, and meet legal obligations. We share data only with trusted service providers, including our sister company in Pakistan, which processes data on our instructions. Some data may be processed outside the EU using EU-approved safeguards. You have rights under GDPR, including access, correction, deletion, and the right to object or withdraw consent.

The full Privacy Policy is set out as follows:

Privacy Policy

Last updated: 27th February 2026

At Technoverse Europe, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Who We Are

(GDPR Articles 4(7), 13(1)(a))

Technoverse Europe Limited is a company registered in Ireland with its registered office at [address].

For the purposes of GDPR, we are the data controller, meaning we determine how and why your personal data is processed.

Contact:

You can reach our data protection representative at:

dataprotection@technoverse.ie

2. What Personal Data We Collect

(GDPR Articles 4(1), 13(1)(c))

We may collect and process the following categories of personal data:

  • Identification and contact details (e.g. name, email address)
  • Account and login information
  • Technical and usage data (e.g. IP address, device or browser data)
  • Communications you send to us
  • Any other information you choose to provide

We do not intentionally collect special category personal data as defined in Article 9 GDPR.

3. How We Use Your Personal Data

(GDPR Articles 5(1)(b), 13(1)(c))

We use your personal data to:

  • Provide and operate our services
  • Communicate with you and provide support
  • Improve, secure, and develop our products
  • Comply with legal and regulatory obligations

We only process personal data for specific, explicit, and legitimate purposes.

4. Legal Bases for Processing

(GDPR Article 6)

We process personal data only where permitted by law. Depending on the context, our legal bases include:

  • Article 6(1)(b) – Processing necessary to perform a contract with you
  • Article 6(1)(f) – Processing necessary for our legitimate interests, provided these do not override your rights
  • Article 6(1)(c) – Processing necessary to comply with legal obligations
  • Article 6(1)(a) – Your consent, where required (which you may withdraw at any time)

5. Who We Share Your Data With

(GDPR Articles 13(1)(e), 28)

We may share personal data with trusted third parties where necessary, including:

  • IT, hosting, and infrastructure providers
  • Professional advisers (such as legal or accounting advisers)
  • Our sister company based in Pakistan, which provides outsourced services such as software development, testing, or operational support

Although legally separate, this sister company acts as a data processor and processes personal data only on our documented instructions, in accordance with Article 28 GDPR.

6. International Data Transfers

(GDPR Articles 44–49)

Some personal data may be transferred outside the European Economic Area, including to our sister company in Pakistan, which is not subject to an EU adequacy decision.

Where such transfers occur, we rely on appropriate safeguards under Article 46 GDPR, including:

  • Standard Contractual Clauses approved by the European Commission
  • Appropriate technical and organisational security measures

These measures are intended to ensure a level of data protection equivalent to that required under EU law.

7. How Long We Keep Your Data

(GDPR Articles 5(1)(e), 13(2)(a))

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including:

  • While you use our services
  • To meet legal or regulatory requirements
  • To resolve disputes or enforce agreements

When personal data is no longer required, it is securely deleted or anonymised.

8. Your Rights

(GDPR Articles 12–22)

You have the following rights under GDPR:

  • Article 15 – Right of access
  • Article 16 – Right to rectification
  • Article 17 – Right to erasure
  • Article 18 – Right to restriction of processing
  • Article 20 – Right to data portability
  • Article 21 – Right to object
  • Article 7(3) – Right to withdraw consent at any time

You also have the right to lodge a complaint with the Irish Data Protection Commission under Article 77 GDPR.

9. Data Security

(GDPR Article 32)

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

While no system can be guaranteed to be completely secure, we take reasonable steps to safeguard your information.

10. Third-Party Links

(GDPR Article 13)

Our services may include links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their privacy policies separately.

11. Changes to This Policy

(GDPR Articles 12, 13)

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.